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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20250220T153000Z
DTEND:20250220T170000Z
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SUMMARY:Workshop: Customer Service and Experience Feedback and Improvement (CATALYST)
DESCRIPTION:Customer Service and Experience Feedback and Improvement: Collecting and using customer feedback to improve products and services. \n\n\n\nWhat if you could turn customer feedback into your greatest business advantage?\n\nIn this interactive workshop\, you'll learn how to gather\, analyze\, and act on customer feedback to improve your products\, services\, and overall customer experience.\n\n \n\nKey Takeaways:\n\n  The Best Ways to Collect Feedback   Learn how to use surveys\, Google reviews\, Net Promoter Score (NPS)\, and other tools to capture meaningful insights.\n\n  How to Respond to Customer Reviews   Turn negative feedback into an opportunity and build stronger relationships.\n\n  Using Feedback to Improve Your Business   Identify patterns\, prioritize changes\, and implement improvements that boost customer loyalty and sales.\n\n  Closing the Feedback Loop   Show customers their input matters\, creating more engagement and repeat business.\n\n  Hands-On Strategy Session   You'll leave with a personalized action plan to start improving your customer experience right away.\n\nThis workshop is designed for small business owners who want practical strategies to collect and use customer feedback effectively without the guesswork.\n\n \n\n  Spots are limited! Sign up now and start turning customer feedback into business growth.\n\n\n\nFacilitated by Stuart Preston from Cingularis\n\n\n\nStuart Preston helps local businesses thrive by providing practical solutions in digital marketing\, AI\, VOIP\, and cybersecurity. With a personable and approachable style\, he focuses on aligning his expertise with his clients' missions to achieve sustainable growth. As a stand-up comedian and podcast host\, Stuart blends humor and relatability to connect with his audience. He also speaks and writes about breaking mental health stigmas\, sharing his personal journey to inspire teams to foster empathy\, trust\, and collaboration in the workplace.\n\n\n\n\n\n\n\nThis workshop is made possible\, in part\, by these Foundation Donors:\n\n\n\n\n\nWhen you attend this event\, you enter an area where photography\, audio\, and video recording may occur. By attending\, you consent to such recording media and its release\, publication\, exhibition\, or reproduction\, including but not limited to marketing\, promotional purposes\, publication\, distribution\, and public display\, without further authorization or compensation.
X-ALT-DESC;FMTTYPE=text/html:Customer Service and Experience Feedback and Improvement: Collecting and using customer feedback to improve products and services.&nbsp\;<br />\n<br />\nWhat if you could turn customer feedback into your greatest business advantage?<br />\nIn this interactive workshop\, you&#39\;ll learn how to gather\, analyze\, and act on customer feedback to improve your products\, services\, and overall customer experience.<br />\n&nbsp\;<br />\nKey Takeaways:<br />\n&#9989\; The Best Ways to Collect Feedback &ndash\; Learn how to use surveys\, Google reviews\, Net Promoter Score (NPS)\, and other tools to capture meaningful insights.<br />\n&#9989\; How to Respond to Customer Reviews &ndash\; Turn negative feedback into an opportunity and build stronger relationships.<br />\n&#9989\; Using Feedback to Improve Your Business &ndash\; Identify patterns\, prioritize changes\, and implement improvements that boost customer loyalty and sales.<br />\n&#9989\; Closing the Feedback Loop &ndash\; Show customers their input matters\, creating more engagement and repeat business.<br />\n&#9989\; Hands-On Strategy Session &ndash\; You&rsquo\;ll leave with a personalized action plan to start improving your customer experience right away.<br />\nThis workshop is designed for small business owners who want practical strategies to collect and use customer feedback effectively&mdash\;without the guesswork.<br />\n&nbsp\;<br />\n&#128161\; Spots are limited! Sign up now and start turning customer feedback into business growth.<br />\n<br />\nFacilitated by Stuart Preston from Cingularis<br />\n<br />\nStuart Preston helps local businesses thrive by providing practical solutions in digital marketing\, AI\, VOIP\, and cybersecurity. With a personable and approachable style\, he focuses on aligning his expertise with his clients&rsquo\; missions to achieve sustainable growth. As a stand-up comedian and podcast host\, Stuart blends humor and relatability to connect with his audience. He also speaks and writes about breaking mental health stigmas\, sharing his personal journey to inspire teams to foster empathy\, trust\, and collaboration in the workplace.<br />\n<br />\n<img alt="" height="900" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1886/Image/StuartPrestonHeadshot.jpg" style="width: 600px\; height: 900px\;" width="600" /><br />\n<br />\nThis workshop is made possible\, in part\, by these Foundation Donors:<br />\n<img alt="" height="337" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/1886/Image/THANK-YOU-TO-THESE-FOUNDATION-DONORS1.png" style="width: 900px\; height: 337px\;" width="900" /><br />\n<br />\n<em style="font-size: 9px\; box-sizing: border-box\; scrollbar-color: rgb(193\, 193\, 193) rgba(0\, 0\, 0\, 0)\; scrollbar-width: thin\;">When you attend this event\, you enter an area where photography\, audio\, and video recording may occur. By attending\, you consent to such recording media and its release\, publication\, exhibition\, or reproduction\, including but not limited to marketing\, promotional purposes\, publication\, distribution\, and public display\, without further authorization or compensation.</em><br />\n<br />\n&nbsp\;
LOCATION:The CATALYST 119 N. Gilbert Road\, Ste. 102 Gilbert\, AZ 85234
UID:e.1886.6720
SEQUENCE:3
DTSTAMP:20260423T162422Z
URL:http://gilbertaz.chambermaster.com/events/details/workshop-customer-service-and-experience-feedback-and-improvement-catalyst-6720
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